Building Top Performing Teams

Widdowson L and Barbour P J (2021)
Building Top-Performing Teams: A Practical Guide to Team Coaching to Improve Collaboration and Drive Organizational Success.
Kogan Page Publishers.

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Building the top performing teams

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The story behind the book

It all started with a conversation, an e-mail exchange and a cup of coffee in Baker Street, London. We were at Henley Business School while during one of the final modules of our MSc in Coaching and Behavioural Change. We were discussing the idea of publishing our Henley research. Lucy mentioned a desire to write a book about her team coaching research, which I thought was a brilliant idea. However, I sensed some hesitancy. Sometimes I speak from my heart and say words that my head has not yet thoroughly thought through. Some would describe this as folly and others as wisdom. It was one of these moments. At this point, Lucy and I did not know each other very well. However, from within came the words, “if you ever want to explore further and you need someone to write it with, I might be interested”.
The story behind the book

I never give the conversation much thought after that. However, shortly after graduation in October 2018, an e-mail from Lucy resulted in several contracting conversations. Just over two years later (considering a COVID-19 publishing delay), on the 3rd January 2021, the book had gone from an idea to a reality. As outlined in our acknowledgements section, we have so many people who supported us, especially our families.

I can honestly say the writing the book was one of the hardest things I have ever done regarding the effort required. However, it has equally been a transformational journey that I am so glad we both persevered on. Not only do we now have a book that we are both incredibly proud of, but we also have a friendship that I hope will be lifelong.

Watch the story behind our book

Watch Paul speaking about the book
The main purpose of the book

Our purpose for writing the book

When writing the book, Lucy and I lived out each of the seven characteristics of the ‘Creating the Team Edge’ model created by Lucy and her colleagues in 2015.  We became a core team of two, who collaborated with multiple other teams across several organisations. We were deeply conscious of the wider environment in which we were operating, both past, present, and future. It was important to both of us to have an agreed team purpose for writing the book. We agreed that our team purpose was ‘to help teams within and across organizations collaborate better, to create meaningful lasting change’. We hope and trust that our book will honour this purpose.

Who should consider reading it?

Based on the feedback received to date, Building Top Performing Teams is proving beneficial to several audiences, including:

Managers

Can benefit from learning about the core principles of how humans perform in teams.

Leaders

Will learn how to become a better team leader by using the principles and approaches that underpin team coaching.

HR professionals

Will assist HR professionals who work directly with and coach teams. It will also help HR professionals decide on how best to use team coaching in their organisation.

Organisational consultants

Anyone interested in the psychology of building top-performing teams will benefit from reading the book, including agile coaches.

Coaches

Coaches looking for an introduction to team coaching or coaches who are aspiring to become a team coach, will benefit.

Team coaches

While the book is benefiting each of the audiences mentioned, the book is particularly relevant to practising team coaches, both new, experienced and everything in between.

Whats in the book?

The book can be split into three sections.

Chapters 1-3

Chapter 1 – Introduction

We outline why the challenges of today and the future, require much more than brilliant individual leadership. We need teams and teams of teams, that operate in a purposeful manner within and between organisations. Team coaching, its benefits and how it differentiates from other forms of team intervention, is also explored.

Chapter 2 – Beyond tools and techniques

Discusses our views on what it takes to be a team coach. Among other models, we introduce the ‘Being, Doing and Knowing’ model of team coaching competency, as well as the 4 C’s of Being model.

Chapter 3 – Team coaching frameworks, models and approaches

Introduces readers to the ‘Creating the Team Edge’ framework that includes a model of team effectiveness and an approach that can be used by team coaches. The model and approach were developed by Lucy in 2015, with input from colleagues, while she was a partner in Performance Edge Partners Limited. Since 2015, Lucy continued to develop and research the ‘Creating the Team Edge’ framework, culminating in our work together in writing the book.

The seven characteristcs of team effectiveness are illustrated as follows:

CREATING THE TEAM EDGE
© Performance Edge 2015

‘Creating the Team Edge’ - Seven characteristics and descriptions

Characteristics
Description
Purpose
A statement of why the team exists. The purpose statement captures the spirit of the team working together to uniquely contribute towards the goals of its own organization, its stakeholders and the wider system. The statement only has weight when accompanied by collective performance goals.
Identity
The team works on developing their unique identity. The identity binds them together and constantly reinforces the team’s positive mindset, energy and motivation. The team identity will be recognised and admired by both those inside and outside the team.
Values and beliefs
Values and beliefs in teams provide a sense of what is right and wrong. The team explores and agrees on the culture it desires and the values, standards and behaviours that will underpin the team’s efforts. Belief in the team’s purpose, identity and values are essential for the team to fully perform.
Awareness
Teams increase their awareness and consciousness of each other’s strengths and personal preferences, and how to leverage them for the benefit of the team as a whole. The team also develops an awareness of how it interacts with its wider stakeholders and system.
Relatedness
Teams develop their sense of unity and build mutual trust, support and understanding. Teams invest time in open and honest conversations to work more closely together and build strong relationships within the wider organization.
Ways of working
The team invests time in setting up the best systems and processes to enable its members to make confident and effective decisions. The team works on improving the structure of meetings and how it engages with others, in order to deliver concrete outcomes.
Transformation
Teams explore ways to challenge their performance and look for opportunities to test their abilities. The team rigorously reviews its plans, applies innovative ways to think differently to ensure that the team members are always improving, learning and supporting each other’s development.

(Widdowson & Barbour, 2019)

Chapters 4–10

These chapters discuss the seven characteristics of team effectiveness as outlined in the ‘Creating the Team Edge’ framework in the following order: team purpose (Chapter 4); team identity (Chapter 5); team values and beliefs (Chapter 6); team awareness (Chapter 7); team relatedness (Chapter 8); team ways of working (Chapter 9); and team transformation (Chapter 10).

 

For each characteristic, the following format is followed:

 

  • definition of the characteristic;
  • the psychology behind the characteristic;
  • the importance of the characteristic in organizations;
  • developing the characteristic in teams;
  • the challenges of the characteristic in teams;
  • tools and techniques for developing the characteristic in teams;
  • reflective questions regarding the characteristic.

 

Importantly, for us the book not only looks at the evidence and theory relating to team coaching, but it is also highly practical. The 42 tools and techniques (six per chapter) presented in chapters 4–10, can each be used in person or virtually.

Chapter 11 – Conclusion

In our conclusion, we present our views about the future of team coaching.

What others have been saying about the book?

We were honoured that one of the world’s leading pioneers in the discipline of team coaching, Professor Peter Hawkins, agreed to write the foreword for our book. In the forward Peter commented,

“I welcome this important new edition to the growing literature on how to coach and develop teams and hope it will not only help many team coaches but also team leaders and team members in finding their own pathways to becoming highly-effective teams that create beneficial value for all their stakeholders”.

Professor Peter Hawkins – Renewal Associates.

 

We were also honoured and humbled that some of the worlds leading experts and influencers in team coaching, along with several industry leaders, kindly reviewed and endorsed the book. Some examples of what people have said include:

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Join us now on our journey

To help teams within and across organizations collaborate better, to create meaningful lasting change.

Where you can buy the book

On publisher's
website

Buy hard copy, ebook or audiobook. Use AHR20 code to get your 20% discount.

Globally
on Amazon

Buy it on the "one of the most influential economic and cultural forces in the world".

Support
local bookstores

Buy at the bookstore near you and support it (if you live in the UK or USA).

Do you need
more than 10?

If you would like to bulk purchase for your organisation, please contact Christina Lindeholm.